Factual Privacy Policy

Factual Inc. operates the web site hosted at www.factual.com (the "Site") and related services (the "Services") to offer an open repository of data shared by the world, made easy for anyone to mix, mash, and re-use. Factual values the privacy of the users, subscribers, publishers, members, and others who visit the Site or Services (collectively or individually, "Users"). By using the Site or Services, you expressly consent to the information handling practices described in this notice. Your use of the Site and Services and any personal information you provide through the Site and Services are subject at all time to this Privacy Notice and the Terms of Service.

1. The Information Factual Collects

   In order to use some elements of the Site or Services, users must register with the site and in the process we may collect certain user-provided, personally identifiable information including name and email address. In addition, we may conduct surveys, offer sweepstakes and make other opportunities available that require you to provide personal information such as your name and email address.

   Our server logs also automatically collect information such as your IP address, pages you access, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.

   We may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience. We may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.

   We allow registered users to send invitations to their friends. We use your friends’ email addresses to send them these invitations, and we retain their addresses for the purpose of identifying them when they come to our site. Unless they register with the site, we do not send them any other emails or use their email address for any other purpose.

2. The Way Factual Uses Information

   • Factual uses the information that you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Site and Services as well as to track user-generated content and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.
   • We will use your email address, without further consent, for administrative communications such as notifying you of major Site and Services updates, for customer service purposes, to address copyright infringement or defamation issues, to contact you regarding any content that you have posted to or downloaded from the Site or Services, and/or to provide you with additional information and service offers (e.g., our newsletter). If you do not want to receive promotional emails, please notify us.
   • Factual uses all of the information that we collect to understand the usage trends and preferences of our Users, to improve the way the Site or Services works and looks, and to create new features and functionality.
   • Factual may use “Automatically Collected” information and “Cookies” information to: (a) automatically update the Factual application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the Factual Platform; (c) monitor aggregate site usage metrics such as total number of visitors and pages accessed; (d) provide such metrics to Users as they pertain to such User’s uploaded content; and (e) track your entries, submissions, and status in any promotions or other activities.

3. When Factual Discloses Information

   • Factual does not share your information with other organizations for their marketing or promotional uses without your prior express consent. Please be aware, however, that any information that you voluntarily choose to display on the Site or Services – such as when you publish attribution credits for documents or profile information – becomes publicly available and may be collected and used by others without restriction.
   • We may disclose User information to affiliated companies or other businesses or persons to: provide web site hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; and assist Factual in improving the Site or Services and creating new services features. We require that these parties process such information in compliance with this Privacy Notice, we authorize only a limited use of such information, and we require these parties to use reasonable confidentiality measures.
   • Factual may disclose User information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant in the manner required by the requesting entity.
   • Factual also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary: to take precautions against liability; to protect Factual from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Site and Services; or to protect the rights, property, or personal safety of Factual, our Users, or others.

4. Your Choices

   You may, of course, decline to share your personally identifiable information with Factual, in which case Factual will not be able to provide to you some of the features and functionality found on the Site or Services. You may update, correct, or delete your user information and preferences at any time by following the directions here.

   To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.

5. Our Commitment to Data Security

   Factual uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Factual, and you do so at your own risk. Once we receive your transmission of information, Factual makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Factual learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Factual may post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you can notify us.

6. Our Commitment to Children's Privacy

   If you ARE UNDER 13 YEARS OF age, then please do not use or access the Site or Services at any time or in any manner. For that reason, Factual does not knowingly collect or maintain personally identifiable information from persons under 13 years of age. If Factual learns that personally identifiable information of persons less than 13 years of age has been collected on or through the Site or Services, then Factual will take the appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 who has registered with the Site or Services, then please contact Factual to have that child's account terminated and information deleted.

7. International Visitors

   For Users visiting the Site or Services from the European Economic Area or other non-U.S. territories, please note that any data you enter into the Site or Services will be transferred outside the European Economic Area or such other non-U.S. territory for use by Factual and its affiliates for any of the purposes described herein.In addition, because Factual operates globally, we may make information we gather available to worldwide business units and affiliates. By providing any data on the Site or Services, you hereby expressly consent to such transfers of your data to the United States or other countries.

8. In the Event of Merger or Sale

   In the event that Factual is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from Users as part of that merger, acquisition, sale, or other change of control.

9. Changes and Updates to this Privacy Notice

   This Privacy Notice may be revised periodically without further notice to you and this will be reflected by a “last modified” date above. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Notice in effect when we received that personal information. Your continued use of the Site or Services constitutes your agreement to this Privacy Notice and any future revisions. For revisions to this Privacy Notice that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will make reasonable efforts to notify you and obtain your consent before implementing revisions with respect to such information.

10. Factual Contact Information

    Please contact Factual Inc. with any questions or comments about this Privacy Notice, your personal information, and our third-party disclosure practices or your consent choices at: Factual Inc., 1801 Avenue of the Stars, Suite 1450, Los Angeles, CA 90067 or by email. We will respond to your inquiry within 30 days of its receipt.