Business Owners

Find Your Business

To see if your business is contained in Factual's places data, or verify that your business's details are correct, search our Global Places Data.

Add or Update Your Business

If your business is missing, or the details need to be updated, use our online form.

Developer / Technical Support

Get Help

You can ask development questions in our developer forum. We try to respond to all questions within 1 day.

API Reference Docs

Our API Documentation contains in-depth information on each of our APIs, including details on making requests, rate limits, OAuth, reading responses, testing queries, and common error messages.

Language Specific Drivers

If you are developing an app that requires access to the Factual API, we have a number of code examples and programming language-specific drivers to help you get off the ground quickly. Among others, we have fully supported drivers for Java, PHP, and Ruby.

Categorization / Schema

A list of our Places categories is available on our developer site. Schemas for Global Places, Restaurants, Hotels, and Healthcare Providers are all available on the developer site as well.

Sales / Billing Support

Sales Inquiries

We do our best to reply to all incoming sales inquiries within 2 business days. If you have not heard from us, we apologize, and please contact us.

Purchase Additional Products

Please contact your account manager directly to add products to your account.

Cancellations / Changes to Your Agreement

Please contact your account manager directly to cancel or make any changes to your existing agreement.

Billing and Payments

Contact us, or contact your account manager directly for any billing or payments related questions.