Payroll and Benefits Specialist

Los Angeles

Factual is the location data company the world’s most valuable brands and technology companies trust to understand and intelligently grow their businesses. We help engineering teams, marketers, and data analysts build the best digital products, deliver more impactful marketing, and transform their businesses with the most accurate and comprehensive data on places and people worldwide. Factual is a fast-growing, global organization, with approximately 200+ employees worldwide.

In this role, you will be a member of the Finance and Operations Team and will assist in payroll, benefits, and immigration processing administration. This role reports to the Vice President of Finance and Operations and will partner closely with teams across the organization.

Your responsibilities will include:


  • Overseeing all employee payroll, benefits, leave matters, and working with legal counsel on immigration processes 
  • Accurately processing payroll in ADP for 200+ employees in compliance with state and federal laws and standards
  • Ensuring employee benefit inquiries and claims are handled efficiently; providing excellent customer service to the employee population
  • Assisting employees with all payroll related inquiries
  • Providing administrative support of ADP Time & Attendance, including day-to-day support, training, and documentation
  • Creating ad-hoc reports using various data platforms
  • Processing/monitoring off-cycle payments as needed


  • Administering and ensuring compliance with laws and regulations applicable to employee benefit programs, Leaves of Absence, and disability accommodations, including but not limited to COBRA, ERISA, HIPPA, ACA, FMLA, FEHA/ADA, and PDL.
  • Coordinating with brokers, carriers, and legal counsel to ensure benefit plan documents are up-to-date and compliant
  • Ensuring that the benefits administration system is maintained accurately and providing input in system evaluation and selection; participating in any system testing, update, and implementation as necessary
  • Creating retirement and benefits reporting for processing, filings, and audits


  • Minimum 3+ years of payroll, benefits and leave processing experience in a high growth fast-paced industry required
  • Bachelor’s Degree from an accredited college or university required
  • Experience with ADP Workforce Now required
  • Extensive knowledge of Federal and CA employment law required.
  • Strong interest in the employee benefits field and emerging trends in employee benefits.
  • Experience working in a collaborative and fast-paced environment essential.
  • Advanced knowledge of how employee benefits and carrier feeds, function.
  • Self-starter with a positive attitude and high organizational skills.
  • Strong software skills including MS Excel and G Suite.
  • Excellent judgment and ability to maintain a high degree of confidentiality.
  • Strong communication and interpersonal skills with the ability to interact with all levels of employees and management.
  • Knowledge of multi-state payroll and tax processing required.
  • Experience administering state disability and paid leave benefits required.
Apply for this Job
* Required
U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.