Updated August 6, 2019
Factual’s Approach to Privacy
Factual’s products are powered by location data that is sourced and used responsibly. We are committed to protecting the privacy of consumers and upholding the trust that our partners place in us.
We work hard to ensure we’re receiving only the best, highest-quality location data that is collected with consumer consent. We also have policies and practices in place to make sure that location data is used responsibly within our products.
As an industry-leading location data provider since 2008, Factual is proud that our data is trusted by the world’s most innovative brands, including Amazon, Apple, Google, Facebook, Microsoft and Uber. We have provided location data in advertising campaigns for more than 6,000 brands around the world, including all of the top 50 US advertisers according to AdAge.
Our Commitment to Compliance and Consumer Control
All of the location data that powers Factual’s products is pseudonymized, meaning it is connected to a device and is not connected back to individual identities. Factual does not collect or store traditional personally identifiable information (PII), such as names, phone numbers, social security numbers, or email addresses, to build its products.
Factual requires that our data suppliers share location data with us only with consumer notice and consent. Partners are prohibited from sharing data with Factual if the user has not provided this required consent. We regularly engage in conversations with our partners about our data and data practices, and we conduct privacy audits among the companies that supply location data for Factual products.
It’s easy for consumers to opt-out of the collection, use, and transfer of their location data for targeted advertising by Factual or other companies integrated within the DAA’s AppChoices app. We can also delete individual device information upon request, in locations where this is required by law.
Industry Leadership and Organizations
Factual is a member of the Network Advertising Initiative (NAI), and we adhere to codes of conduct and principles laid out by both the NAI and the Digital Advertising Alliance (DAA). We work closely with these industry organizations and others, including the Mobile Marketing Association (MMA), the Interactive Advertising Bureau (IAB) US, IAB UK, and IAB Europe, to both understand and help architect industry best practices regarding privacy and data protection.