For Users visiting the Site or Consumers whose data is collected through the Services from non-U.S. territories, please note that any data entered into the Site or that is collected through the Services will be transferred outside such non-U.S. territory for use by Factual and its affiliates for any of the purposes described herein. In addition, because Factual operates globally, it may make information it gathers available to worldwide business units and affiliates. By providing and/or using any data on the Site or through Factual’s Services, individuals hereby expressly consent to such transfers of data to the United States or other countries.
More Information for Individuals from the European Economic Area (“EEA”) and Switzerland
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Factual complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from EEA member countries and Switzerland. Factual has certified that it adheres to the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
Residents of the EEA and Switzerland have the right to access the personal data that Factual maintains about you, and you may be able to correct or amend that information if it is inaccurate or has been processed in violation of the Privacy Shield Principles, to the extent allowed by law. To exercise this right, please email firstname.lastname@example.org. For information on opting out of interest-based advertising enabled by Factual, please see Section 4(a) above.
Factual is accountable for information that it receives under the Privacy Shield and subsequently transfers to a third party. In particular, Factual is responsible under the Privacy Shield Principles if third-party controllers to whom it transfers information or third-party agents it engages to process this information on its behalf do so in a manner inconsistent with the Principles.
P.O. Box 49348
Los Angeles, CA 90049
Factual has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles or the Swiss-U.S. Privacy Shield Principles to JAMS. If you do not receive timely acknowledgment from Factual of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. A binding arbitration option may also be made available to you in order to address complaints not resolved by any other means.
Factual is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
What is the legal basis on which Factual relies to process personal data?
On most occasions, Factual may process personal data with the individual’s consent (e.g. when a User agrees that Factual may place cookies, or process information that the User inputs into the Factual website for specified purposes; when a Consumer agrees that a Customer may collect Consumer’s location for Factual to process for specified purposes; etc).
On other occasions, Factual may process personal data when Factual needs to do this to fulfil a contract (for example, for billing purposes) or where Factual is required to do this by law.
If necessary, Factual may also process a User’s data when it is in Factual’s legitimate interests to do this and when these interests are not overridden by the individual’s data protection rights.
Who is responsible for the data?
For the majority of the services it offers, Factual, Inc. is a data controller, and works closely with its partners who serve as co-controllers of the data.
If you have any questions or comments please contact Factual at the contact details set out at Section 11 below.
You may ask Factual for a copy of your information, to correct it, erase it, and to transfer it to other organisations at your request. You also have rights to object to some processing and, where Factual has asked for your consent to process your data, to withdraw this consent. Factual will only send marketing to you, if you have indicated that you are happy to receive marketing information from us. In addition, you have rights to object to direct marketing at any time. Where Factual processes your data because Factual has a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where Factual can demonstrate that it has a legal requirement to process your data.
Factual hopes to satisfy queries you may have about the way Factual processes your data. For details on how to opt-out of Factual’s interest-based advertising services, please see Section 4(a) above.
However, if you have unresolved concerns you may also have the right to make a complaint to the relevant data protection supervisory authority or to seek a remedy through the courts if you believe that your rights have been breached.